Chapter Privacy Policy

Information We Collect

Chapter collects only basic enquiry information through online contact forms. This typically includes:

  • Name
  • Contact details (e.g. email address, phone number)
  • Optional information you choose to submit (e.g. preferred unit type, project of interest)

We do not process financial data, facilitate transactions, or collect sensitive personal information.

How We Use Your Information

Your submitted details may be used to:

  • Respond to your enquiry regarding Chapter’s developments
  • Share information, updates, or news related to the project you expressed interest in
  • Analyse general user interest in our developments

You may be contacted by phone, email, or WhatsApp by Chapter or its appointed sales partners.

Communication Consent

By submitting your details through our forms, you consent to being contacted regarding property developments represented by Chapter, either directly or via appointed marketing and sales partners.

You may unsubscribe or request to stop communication at any time by emailing us.

Data Protection

We take reasonable technical and organisational measures to secure the personal information you provide. Your information is only retained for as long as necessary to respond to your enquiry or comply with applicable laws. You may request deletion of your data at any time.

Cookies & Analytics

This website may use cookies and basic analytics tools to help us improve your user experience. Cookies do not give us access to your device or personal data beyond what you voluntarily share. You may disable cookies in your browser settings.

Data Sharing

Your personal information is not sold or shared with third parties for marketing purposes. It may, however, be shared with trusted sales or marketing partners directly involved in responding to your enquiry. All such processing is done in compliance with the Protection of Personal Information Act (POPIA).

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections or deletions of your information
  • Withdraw your communication consent

To exercise any of these rights, please contact us using the details provided on the website.

Updates to this Policy

We may update this Privacy Policy periodically. Continued use of the website will be considered as acceptance of the updated terms.